We take all of our support concerns seriously. We pride ourselves on providing our customers with fast and friendly service when you have critical issues.
Make sure to check the “HELP” button at the top right corner of your IADT software. You can find the answer to many of your problems there.
If you still have any problems or questions with the software, please give us a call at 1-800-422-1982. One of our techs will call you back as soon as possible to help you fix whatever problem you may have
Your Tech Support Rep may ask you to download some instructions to help you fix your problems. You’ll find those documents below.
Texas Workforce Commission Report
Instructions – Templates for Vendor Invoices
Budgetary Accounting Start of Year Procedures
Instructions for Prorating Interest
1099 Electronic Filing Guidelines
W2 Electronic Filing Guidelines
HCSS Court System Basics
OCA Reporting Manual for JP and Municipal Courts
Importing DPS Tickets into IADT
Checklist for 2011 JP and Municipal Court OCA Reporting – Effective September 1, 2011
Creating WordPerfect Merge Documents
How to Process a NSF Payment
Court Management Calendar Usage Manual (out of date)
DPS Electronic Disposition Reporting
DPS Report of Convictions Instructions
Force Clear Defendant from Omnibase
IADT Bond Processing Manual
HCSS Problems and Solutions
Installing the IADT updates
Adding a Printer in IADT
IADT Workstation-Server Setup Instructions
Internet Explorer – IADT Setup
Your tech support representative may ask you to download some of this software to help diagnose and fix your issue. You’ll find those links below.
3rd Party Software Downloads
TeamViewer Quick Support Download
Team Viewer Full Download
Internet Explorer 8 Registry Fix